
Support
Shipping, Exchange & Return
Shipping Policy
We’re excited to get your order to you as quickly and efficiently as possible. Once your order is placed, it will be processed and shipped the very next day. Our team works diligently to ensure timely dispatch so you can enjoy your purchase without delay. Delivery times typically range between 3 to 8 business days for most locations across the country. However, for customers located in the North East region, delivery may take a bit longer—usually within 10 to 14 business days—due to extended transit routes and logistical considerations. We offer Partial Cash on Delivery (COD) on select products. To confirm your order, a prepaid amount of ₹500 must be paid at checkout, and the remaining balance can be paid at the time of delivery. If a Partial COD order is refused at delivery, shipping charges will be deducted from the prepaid amount. Once your order has shipped, you will receive a confirmation email with tracking details so you can monitor your delivery progress. We appreciate your patience and understanding and are always here to assist should you have any questions regarding your shipment. Thank you for choosing to shop with us.
Return & Exchange Policy
Items must be in their original condition — unworn, unused, and with all original tags attached. Returns that do not meet these criteria will not be accepted. Exchanges are only allowed for size-related issues. Your first exchange is free. Standard shipping fees will apply for any additional exchanges. The exchange item will be dispatched once the original product is received. If the requested size is out of stock, you will need to wait until it is restocked. If the product will not be restocked at all, you may choose another item of equal or similar value. Any price difference will be charged or refunded accordingly. Customized products are not eligible for exchange or return. While we do accept returns, return shipping costs are not covered and will be deducted from your refund. To initiate a return, please contact us within 3 days of receiving your order.
Partial COD Terms:
For Partial COD orders, a prepaid amount of ₹500 is collected at checkout. If the product is refused at delivery, shipping charges will be deducted from the prepaid amount, and no further refund is applicable. If the product is accepted and later returned or exchanged, refunds and exchanges will be processed based on the full amount paid (₹500 prepaid + balance paid at delivery). Return shipping costs will be deducted from the refund amount as usual. Exchanges will be processed only after the original product is received and inspected.
Refund
After we receive your returned item, it will be carefully inspected to ensure it meets our return criteria: original condition, unworn, and with tags attached. Once the return is approved, we will initiate your refund. Please allow 3–7 business days for the refunded amount to be processed and reflected in your original method of payment. Kindly note that shipping and return shipping costs will be deducted from your refund total.
Partial COD Refund Terms:
For Partial COD orders, if the product was refused at delivery, only the prepaid ₹500 amount will be refunded after deducting shipping charges. If the product was accepted and later returned, the refund will be processed for the full amount paid (prepaid + balance), minus shipping and return shipping costs.